We have listed the most frequently asked questions for you. In case your question has not been listed, please feel free to contact us: firstname.lastname@example.org.
Xiving requires an advance payment. Your products will be shipped as soon as we have received your payment.
In case of a standard delivery you will receive your order within 10 working days upon the proof’s approval. In case of an express delivery you will receive your order within 7 working days upon the proof’s approval. Delivery times might deviate in case of special products or orders. Therefore, you should always enquire about the actual delivery time: email@example.com.
Your product is not in stock anymore? We will be more than willing to help you find an alternative.
The shipping costs for a standard delivery (10 working days) within Europe are € 15,-.
The shipping costs for an express delivery (5-7 working days) within Europe are € 39,-.
Colours or specifications of products displayed might deviate from reality. Do you prefer 100% safe? Simply order a sample. It will cost you € 7,50 (Seed Paper/ Seed Packets free). If you place an order as a result of the sample the costs will be deducted from your order.
You can supply your logo in Vector EPS, AI or high-quality PDF. We only work with PMS colours.